Terms & Conditions
Terms & Conditions and Privacy Policy
Effective Date: 26 February 2026
Welcome to AR ENTERPRISES | VIKAT (“Company”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website https://vikatfoods.com (the “Website”) and the purchase of our products. By accessing, browsing, or purchasing from this Website, you agree to be legally bound by the terms outlined below. If you do not agree, please refrain from using the Website.
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1. Eligibility & Acceptance
By using this Website, you confirm that you are at least 18 years of age or accessing the Website under the supervision of a parent or legal guardian.
We reserve the right to update, modify, or revise these Terms at any time without prior notice. Continued use of the Website constitutes your acceptance of any such changes.
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2. Product Information & Usage
We strive to ensure that all product descriptions, images, specifications, and pricing details are accurate and up to date. However, minor variations may occur due to packaging updates, photography lighting, screen resolution differences, or ingredient modifications.
All products listed on the Website are intended strictly for personal consumption. Unauthorized resale or commercial redistribution is prohibited unless expressly authorized by AR ENTERPRISES | VIKAT.
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3. Orders & Payment
All orders are subject to product availability and formal acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion.
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Prices are listed in INR and are inclusive of applicable taxes unless stated otherwise.
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Payments must be made through authorized and secure payment gateways available on the Website.
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We are not responsible for transaction failures, delays, or technical errors arising from third-party payment service providers.
An order confirmation does not constitute final acceptance and may be subject to verification.
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4. Shipping & Delivery
We deliver across selected cities and states in India, as mentioned on our Shipping Information page.
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Delivery timelines and shipping charges may vary depending on the location.
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Customers are responsible for providing accurate shipping details.
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Incorrect or incomplete information may result in delivery delays or additional re-shipment charges.
We shall not be held liable for delays caused by unforeseen circumstances beyond our reasonable control.
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5. Cancellations & Modifications
Orders may be cancelled or modified within 1 hour of placement by contacting our customer support team.
We reserve the right to cancel orders due to stock unavailability, incomplete payment, pricing errors, or system-related issues. In such cases, refunds will be processed to the original payment method within a reasonable timeframe.
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6. Returns & Refund Policy
Due to the perishable and consumable nature of food products, returns are not accepted except in cases where:
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The product is damaged during transit
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The product delivered is incorrect
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The product is defective
Requests for replacement must be raised within 24 hours of delivery, supported by clear photo or video evidence. Approved replacement requests will be processed within 2–3 business days. Refunds, where applicable, will be processed at our discretion.
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7. Website Use & Conduct
You agree not to:
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Use the Website for unlawful, fraudulent, or harmful activities
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Attempt to gain unauthorized access to systems or data
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Disrupt the functionality or security of the Website
Unauthorized use, reproduction, duplication, or exploitation of Website content may result in civil and/or criminal action.
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8. Intellectual Property Rights
All Website content, including but not limited to text, graphics, logos, product descriptions, images, designs, and branding elements, are the exclusive property of AR ENTERPRISES | VIKAT and are protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or republished without prior written consent.
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9. Limitation of Liability
AR ENTERPRISES | VIKAT shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
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Use or inability to use the Website
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Product consumption or misuse
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Delivery delays caused by force majeure events (including natural disasters, strikes, pandemics, government restrictions, or technical failures)
Use of the Website and products is at your sole risk.
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Privacy Policy
Your privacy is important to us. This section explains how we collect, use, and protect your personal information.
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10. Information We Collect
We may collect the following information when you use our Website:
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Name, email address, phone number
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Shipping and billing address
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Payment information (processed securely via third-party gateways)
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Browsing data, cookies, and usage analytics
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11. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Communicate order updates and support responses
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Improve Website performance and user experience
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Send promotional communications (only where consent is provided)
We do not sell, rent, or trade your personal information to third parties.
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12. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While we strive to protect your data, no method of electronic transmission or storage is 100% secure.
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13. Cookies & Tracking
Our Website may use cookies and similar technologies to enhance browsing experience, analyze traffic, and personalize content. You may choose to disable cookies through your browser settings; however, certain Website functionalities may be affected.
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14. Third-Party Services
We may use third-party service providers for payment processing, analytics, and shipping. These providers operate under their own privacy policies, and we are not responsible for their independent practices.
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15. Governing Law & Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to the use of this Website shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
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16. Contact Information
For any queries, concerns, or clarifications regarding these Terms & Conditions or our Privacy Policy, please contact:
AR ENTERPRISES | VIKAT
Website: https://vikatfoods.com
Email: ar82enterprises@gmail.com
By using this Website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions and Privacy Policy.
